Publications

We talk about the difference between KPIs and key results in OKRs and use a worked example to illustrate how you get from one to the other.

64% of features are either never used, or only occassionally. Sobering statistic. Maybe. But are we really surprised?

We look at how to write good objective statements for your OKRs, and how to prioritise when everything seems important.

How do you integrate customer support into value stream teams to shorten feedback loops and better leverage customer insights data?